Special Features:

  1. Inbound and Outbound calling
  2. Outbound auto dialler
  3. Call queues
  4. Agent to agent calling and chat
  5. Unlimited concurrent calls
  6. Call recordings

Benefits:

  1. Telemarketing Services

    Outbound Telemarketing

    Lead generation, Telemarketing, Sales, Customer Satisfaction surveys, Upselling/Cross Selling Lead Qualification & Appointment Setting.

    Inbound Telemarketing

    Telephone Answering and Message services with or without Online Appointment scheduling, Upselling/Cross-selling, Order Management and Fulfillment and Third party Verification.

  2. Customer Care Support Services

    Customer care Support services include, Help Desk Support Services, Order processing/Order tracking, Catalogue and collateral mail fulfillment and phone answering services.

  3. Back Office Support

    Our dedicated team supports in back office activities including Data Entry , Web Research & Data Mining, Email Answering , Ticket Support , Search Engine Optimization and Local SEO.